Focus On: Workforce Management

Belgian Op Picks TOA Workforce Management

Belgian cable operator VOO will begin integrating TOA Technologies‘ ETAdirect mobile workforce management solution with its SAP customer relationship management (CRM) software this month. The deployment is expected to be completed by the end of the year.

ARRIS Workforce Management Speaks Android

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The ARRIS WorkAssure Workforce Management solution now includes support for handheld devices and tablets using the Android OS platform. WorkAssure is a suite of tools designed for real-time interconnection of field service, dispatching, inventory, and support staff.

GLDS Takes to the Cloud

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Great Lakes Data Systems plans to demonstrate WinForce tech, the company’s new mobile workforce management platform for field techs, along with WinCable in the Cloud, a cloud-based subscriber management and billing system at Expo. WinForce tech is designed to give … Continue reading